Legal Document

How iwbat protects your personal information

This policy explains what personal information we collect when you use the iwbat platform, how we use it, and what privacy rights you have.

Last updated: 30 October 2026

Section 1

Introduction and Commitment

iwbat is a platform that treats the protection of players' personal information as a top priority. This Privacy Policy ("Policy") explains how we handle personal information when you use the iwbat website (https://iwbat.im) and its related services ("Services").

By continuing to use our Services, you agree to the terms of this Policy. If you do not agree, please contact us before using our Services.

The purpose of this Policy is to be transparent about how your personal information is handled, so you can clearly understand the privacy protections in place.

Section 2

Information We Collect

2.1 — Information you provide

This includes information you provide directly when registering or logging in to your account—

  • Name and date of birth
  • Email address
  • Phone number (for KBZPay / Wave Money / AYA Pay)
  • Payment and bank account details
  • Player login history
  • Customer support communication records

2.2 — Information collected automatically

When you use our Services, we automatically collect the following information—

  • IP address and network connection data
  • Browser type and version
  • Device ID and operating system
  • Pages visited and time spent
  • Click and navigation data
  • Cookies and similar tracking technologies

2.3 — Age verification (21+)

iwbat checks your date of birth to make sure the service is not used by anyone under 21+. This information is used solely for responsible gambling compliance and is never shared with advertisers or third parties.

Section 3

How We Use It

We use the personal information we collect only for the following purposes—

  • Account Management — creating, verifying and securing your player account
  • Financial Transactions — processing payments smoothly via KBZPay, Wave Money, AYA Pay, CB Pay and bank transfers
  • Service Improvements — fixing software issues and raising service quality
  • Customer Support — providing 24/7 Live Chat and email support in Burmese
  • Security — preventing fraud and money laundering, and protecting your account from unauthorised access
  • Legal Obligations — meeting applicable laws, regulations and regulatory requirements
  • Better Service — reviewing usage history to improve game recommendations and promotions

We will never share your personal information with third-party advertising companies for marketing purposes.

Section 4

Cookies and Tracking Technology

Essential Cookies

Cookies that are strictly necessary for the service to function — including session management and security checks. Without these cookies, some parts of the service will not work.

Performance Cookies

Cookies that help us understand how the service is used — useful for improving your experience. You can turn these cookies off, but the service may not perform at its best.

Functional Cookies

Cookies that remember your preferred language, region and gaming preferences — making the service more personalised for you.

You can disable cookies through your browser settings. However, please be aware that if essential cookies are disabled, login and deposit/withdrawal services may not function properly.

Section 5

Data Sharing and Third Parties

iwbat does not generally sell, rent or distribute your personal information to third parties. We may share personal information only in the following cases—

  • Service Providers — banks and companies that process payments (KBZPay, Wave Money, AYA Pay, CB Pay) receive only the information needed to carry out the transaction
  • Legal Compliance — when required by law, legal proceedings or regulatory authorities
  • Business Mergers — in the event of a company merger or acquisition, your personal information will continue to be protected in line with this policy
  • With Your Consent — only when you have given clear, explicit permission

We require all third-party service providers to handle any personal information they receive in a manner consistent with this policy.

Section 6

Data Security Measures

iwbat has put in place a range of technical and organisational security measures to protect your personal information—

  • SSL Encryption — all data transfers are encrypted using Transport Layer Security (TLS)
  • Access Controls — staff can only access personal information relevant to their role
  • Data Protection Training — staff receive regular training on how to handle personal information
  • Account Monitoring — monitoring measures are in place to protect your account from unauthorised access
  • Data Breach Response — if a personal data breach occurs, affected players are notified immediately

That said, no digital service can guarantee it is completely immune to risk. While we do everything we can, you are responsible for using a strong password and not sharing your login credentials with anyone else.

Section 7

Data Retention Period

We retain personal data only for as long as required by applicable law and as necessary to provide our services—

  • Operational Data — retained until the legally required period after account closure
  • Financial Transaction Records — for the period required by financial compliance obligations
  • Customer Service Records — during the active service period to ensure continued support
  • Cookies Data — session cookies expire when the browser is closed; persistent cookies last only for their set duration

After the retention period ends, we securely delete or anonymise your personal data.

Section 8

Your Privacy Rights

Every iwbat player has the following rights regarding their personal data—

Right to Access
You can ask what personal data we hold about you and request a copy.
Right to Rectification
You can request that inaccurate or incomplete personal data be corrected.
Right to Erasure
You can request deletion of your personal data where permitted under data protection law.
Right to Restriction
You can request that processing of your personal data be restricted during any legally protected period.
Right to Data Portability
You can request a copy of your personal data that we hold in a machine-readable format.
Right to Object
You can object to our processing of your personal data where a legal basis for that processing exists.

To exercise any of the rights above, contact us at [email protected]. We will act on your request as promptly as possible after receiving it.

Section 9

Protection of Minors Under 21

iwbat services are for adults aged 21 and above only. We do not knowingly collect personal data from anyone under 21. If we become aware that a user is under 21, we will immediately delete all personal data associated with them.

If you are aware that a minor is using our services, please contact us immediately at [email protected].

Section 10

Policy Updates

iwbat may update this Privacy Policy when necessary. For significant changes, we will post a notice on the platform and update the "Last Revised" date accordingly.

Continuing to use our services after any update means you accept the revised policy. We recommend reviewing this policy from time to time.

Section 11

Contact Us About Personal Data

If you have questions, privacy rights requests, or complaints regarding this Privacy Policy, you can reach iwbat's customer support team—

Email: [email protected]
Live Chat: available 24/7 in Burmese

All requests will be handled as quickly as possible.

FAQ

Questions & Answers on Data Protection

iwbat protects every data transfer with SSL encryption and enforces strict access controls. Staff cannot access personal information outside their responsibilities. Financial transactions and account access are also monitored through a multi-layer verification process.

You need to provide your phone number and account details to process deposits and withdrawals. That data is used for financial transactions only and will never be shared with advertisers or unrelated third parties.

No. iwbat does not sell, rent, or distribute players' personal information to third parties. We only respond to regulatory requests when legally required to do so.

Personal information related to your account is kept for as long as the account remains open. After the account is closed, data is securely deleted once the period required for legal and financial compliance has passed.

You can disable cookies in your browser settings. However, if essential cookies are disabled, some functions — including login, deposits and withdrawals, and certain game features — may not work correctly. You can disable performance and functional cookies while keeping core service features working normally.

Contact us at [email protected] with your personal details and a clear description of your request. You can also use the Live Chat service, available 24/7 in Burmese. Once we have reviewed your request, we will act on it as quickly as possible, provided there are no legal restrictions.